"I suffered a badly broken leg after a car ran me down on the street in an accident that wasn't my fault. I was left in agony for months and had to undergo several operations; so I instructed solicitors to issue a claim to recover compensation for my injuries and cost of care.

I trusted them to deal with my case as professionals – however after they missed a deadline, I was left unable to recover any money from the driver's insurance company. It was obviously the solicitor's fault, but they told me they weren't legally responsible for my case as I hadn't paid them any money yet.

As you might imagine, I was very upset that I was left in such an unjust situation, so I was so happy when I came to a Sue My Solicitor panel firm and they found out what my previous solicitors had been telling me was nonsense! They said that under the law, they still had what's called a "Duty Of Care" towards me, even if I hadn’t been paying for their services.

We then went on to recover the full £45,000.00 I had lost from my claim, and I couldn't be happier to have everything sorted out properly."